Privacy and Terms

This privacy policy ("policy") is provided to help our users understand how Fix Your Spa Board ("us", "we", "our") uses and protects the data users provide to us when they visit and use www.FixYourSpaBoard.com ("website", "service"). We reserve the right to change this policy at any given time. It is advised that users frequently check for updates to our policy.

What Data We Collect:

  • IP addresses.
  • Contact information and email address.
  • Data profile regarding online use of our website.

Why We Collect Data:

  • To better understand users needs.
  • To improve our services and products.
  • To tailor our website to needs and preferences of it’s users

Safeguarding and Securing the Data

Fix Your Spa Board is committed to securing it’s user’s data and keeping it confidential. Fix Your Spa Board has done all in its power to prevent data theft, unauthorized access, and disclosure by implementing the latest technologies and software, which help us safeguard all the information we collect online.

Our Cookie Policy

A user may agrees to allow our website to use cookies. By doing so a user also agree to the use the data collected via cookies. Examples of such use may included but are not limited to:

  • analyze web traffic
  • time spent on pages
  • site’s and pages visited

The data we collect via cookies is strictly used to customize our website to the preferences and needs of our users. If a user wants to disable cookies, they may do so by accessing the thier browser settings. External Links Our website may contain links that lead to external websites. Such websites are not governed by our privacy policy agreement. We advise all our users to read the individual privacy policy of any such website they visit.

Privacy Data Use Restrictions

Fix Your Spa Board does not sell or lease your personal information. Service providers process information to host the website, receive your request, handle an upload you choose to send, and provide the website reporting described below. We may also disclose information where required by law.

Website activity and error reporting

Updated August 31, 2026. This notice applies to fixmyspaboard.com, www.fixmyspaboard.com, and fixyourspaboard.com, which serve this website.

Internet Crafters provides reporting so we can understand which public pages people use and spot browser problems. Reporting can include page paths, timestamps, a temporary identifier stored for the browser tab, selected campaign tags, link actions, and structural browser errors. Search and AI crawler reporting records public-page visits, request metadata, and a hashed network address for operational controls. Crawler labels describe claimed user-agent signatures, not verified identities.

Phone and email clicks measure actions started, not connected calls or messages sent. Submit-button clicks and form attempts are counted separately from a form accepted by the server. An accepted-form count does not prove inbox delivery or identify a unique person. Contact totals count actions, not distinct people.

The analytics collector does not receive form answers, uploaded images or their links, phone numbers or email addresses from links, arbitrary URL query strings, or full browser error messages. Your diagnostic request and any uploaded photos still go to the services handling that request; they are separate from analytics. CMS/admin pages and unknown paths are excluded from collection.

With Do Not Track or Global Privacy Control enabled, the collector uses reduced reporting: minute-rounded page views and generic actions, without a session identifier, campaign attribution, contact-action details, or browser-error reporting. It respects disabled collection and browser blocking. These settings do not turn off hosting logs or separate third-party tools.

Raw analytics events are retained for 90 days. Historical aggregates and grouped error records can remain longer. Access is limited to authorized people managing the site. Error alerts stay in the management portal; they do not automatically send error emails or create tickets.

Netlify hosts the site and receives its contact form; Uploadcare handles files you choose to upload. The Internet Crafters portal is hosted by fortrabbit. Hosting providers process network metadata and may keep their own operational logs. The site also loads Google Fonts. See Netlify's privacy notice, Uploadcare's privacy policy, and Google's privacy policy for their separate practices.

Use our contact page if you have questions about your information or want to discuss access, correction, or deletion. This reporting does not change the terms of any diagnostic call or repair you arrange with us.